Terms of Service.

Effective date: January 1, 2026
Last updated: January 1, 2026

These Terms of Service (“Terms”) govern your use of the website located at northandsoutheats.shop (the “Site”), operated by North & Southeats Restaurant (“we,” “us,” “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes:

• Attempting to gain unauthorized access to any part of the Site, server, or database.
• Using the Site to transmit any harmful, offensive, or unlawful content.
• Interfering with or disrupting the Site’s normal operation, including through automated scraping, bots, or denial-of-service attempts.
• Submitting false or misleading information through any form, including fake names, phone numbers, or orders.
• Impersonating another person, business, or entity.

2. Takeout Orders

2.1 Order Acceptance

When you place a takeout order through the Site, your submission is an offer to purchase. An order is not confirmed until our server saves it and returns an order number. If we cannot fulfill your order — for example, because an item is unavailable, the requested pickup time falls outside our hours, or we suspect fraud — we may decline the order.

2.2 Prices and Availability

Prices shown on the Site are current at the time of your visit but may change without notice. Menu items are subject to availability and seasonality. In the event of a pricing error, we will contact you before fulfilling the order.

2.3 Pickup and Payment

All takeout orders are pickup-only. We do not offer delivery. Payment is made in person at the time of pickup by cash or major credit/debit card. We do not process card payments online.

2.4 Pickup Times

Pickup times are available Tuesday, Wednesday, Friday, and Saturday from 5:00 PM to 8:00 PM. Orders for pickup must be scheduled at least 30 minutes after the order is placed. If you arrive after your scheduled pickup time, your order may have been held under warming or refrigeration; we will make reasonable efforts to serve it as intended, but quality may be affected.

2.5 Cancellations and Refunds

See our Refund Policy for full details on cancellations, modifications, and refunds.

3. Reservations and Private Events

Reservations and event inquiries made through this Site or by phone are subject to availability and confirmation by our staff. We reserve the right to decline a reservation or event inquiry for any lawful reason, including capacity constraints, scheduling conflicts, or the nature of the event.

4. Intellectual Property

All content on the Site — including text, menu descriptions, design, layout, graphics, logos, and code — is owned by or licensed to North & Southeats Restaurant and is protected by copyright and other intellectual property laws. You may not:

• Copy, reproduce, republish, or redistribute any portion of the Site for commercial purposes without our prior written consent.
• Use our name, logo, or branding in any way that suggests endorsement or affiliation without permission.
• Create derivative works based on the Site or its content.

Personal, non-commercial use — such as viewing the Site or saving a page for your own reference — is permitted. Photos on the Site that appear to be licensed from third-party providers (such as stock photography) remain the property of their respective owners.

5. User-Submitted Content

If you submit information through our contact form, newsletter signup, or order form, you agree that the information is accurate and that you have the right to submit it. You grant us permission to use that information as necessary to respond to you or fulfill your order, as described in our Privacy Policy.

6. Third-Party Links

The Site may link to third-party websites or services (for example, mapping services). We do not control and are not responsible for the content, policies, or practices of those third parties. Your use of a third-party site is at your own risk and governed by that site’s own terms.

7. Disclaimers

The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components, or that menu listings, prices, or hours are at all times accurate. If you spot something that’s off, let us know.

8. Food Safety and Allergens

Our menu items may contain or come into contact with common allergens, including but not limited to wheat, dairy, eggs, soy, fish, shellfish, tree nuts, and sesame. We cannot guarantee any dish is free from any specific allergen. By ordering, you acknowledge this risk. If you have a serious allergy, please notify us before placing your order and see our Dietary Guide.

9. Limitation of Liability

To the fullest extent permitted by law, North & Southeats Restaurant and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site, your inability to use the Site, or any transaction conducted through the Site. Our total liability for any direct claim arising from your use of the Site shall not exceed the amount you paid to us in the transaction giving rise to the claim, or $100, whichever is greater.

Nothing in these Terms limits any liability that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless North & Southeats Restaurant and its owners, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of the Site, or your violation of any rights of a third party.

11. Governing Law

These Terms are governed by the laws of the State of Maine, without regard to its conflict-of-law principles. Any dispute arising from or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Piscataquis County, Maine, and you consent to the personal jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any change constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

13. Contact

Questions about these Terms? Get in touch:

Related Policies

See also our Privacy Policy, Cookie Policy, and Refund Policy.