Privacy Policy.

Effective date: January 1, 2026
Last updated: January 1, 2026

North & Southeats Restaurant (“we,” “us,” “our”) operates the website located at northandsoutheats.shop (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you provide directly

• Takeout orders: When you place a takeout order through the Site, we collect your name, phone number, pickup time, order contents, and any notes you provide.
• Contact form: When you submit our contact form, we collect your name, email address, and message.
• Newsletter sign-up: If you subscribe to our email list, we collect your email address.
• Reservations & event inquiries: When you call or message us about a reservation or event, we may keep a record of the information you share (name, phone, party size, dates, special requests).

Information collected automatically

• IP address: Our server records the IP address that submits a form or order, as a basic anti-spam and anti-abuse measure.
• Basic technical data: Your browser and server logs may capture standard technical information (browser type, referring page, timestamp). We do not use this to identify you.
• Local storage: Your cart is stored in your browser’s local storage so it persists between visits. This data stays on your device and is not sent to us until you submit an order.

We do not knowingly collect any “special category” information (such as health, religion, or ethnicity). Please avoid including sensitive personal information in messages or order notes.

2. How We Use Your Information

• To prepare, process, and fulfill your takeout orders.
• To contact you about your order, reservation, or event inquiry.
• To reply to messages you send us through the contact form.
• To send occasional email updates, if you subscribe (you can unsubscribe at any time).
• To detect and prevent abuse, spam, and fraud.
• To comply with legal obligations (including record-keeping for tax and food-safety purposes).

3. Legal Bases for Processing

If you are located in a jurisdiction that requires a legal basis for processing personal data (for example, the EU or UK), we rely on the following:

• Contract: To fulfill a takeout order or reservation you request.
• Consent: For marketing emails and non-essential cookies. You may withdraw consent at any time.
• Legitimate interests: To operate and secure the Site, prevent fraud, and respond to inquiries.
• Legal obligation: To comply with applicable law.

4. Sharing Your Information

We do not sell your personal information. We share it only with the following categories of service providers, and only as necessary:

• Hosting providers: Our website is hosted on a third-party server; their systems process the data you submit through the Site.
• Email providers: If you sign up for our newsletter, your email address is stored with the email service we use to send updates.
• Payment processors: Payment for takeout is handled in person at the restaurant. We do not process card payments online.
• Legal authorities: We may disclose information if required by law, subpoena, or court order, or to protect our rights, property, or safety.

5. Data Retention

We keep order records for as long as necessary to serve you and to comply with our legal and accounting obligations (typically up to 7 years for financial records). Newsletter subscriptions are kept until you unsubscribe. Contact-form submissions are kept for as long as reasonably useful to resolve your inquiry, then deleted.

6. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate information.
• Deletion: Ask us to delete information we no longer need for a legal or operational purpose.
• Restriction or objection: Ask us to limit or stop certain processing (such as marketing).
• Portability: Request your data in a portable format.
• Withdraw consent: Unsubscribe from emails at any time, or opt out of non-essential cookies via your browser.

To exercise any of these rights, contact us using the information in Section 10. We may need to verify your identity before we act on the request. We will respond within the timeframe required by applicable law.

If you are a California resident, you have the right to know what personal information we collect, to request deletion, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information as those terms are defined by the CCPA.

7. Cookies and Similar Technologies

We use a limited number of cookies and similar technologies, including essential local-storage entries that keep your cart intact between visits. For full details, see our Cookie Policy.

8. Children’s Privacy

The Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it.

9. Data Security

We take reasonable technical and organizational measures to protect your information, including server-side access controls and encryption in transit (HTTPS). No system is perfectly secure; if you have reason to believe your interaction with us is no longer secure, please contact us immediately.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated on this page, and your continued use of the Site after the change constitutes acceptance of the updated policy.

Related Policies

See also our Terms of Service, Cookie Policy, and Refund Policy.