Accessibility Statement.

Last updated: January 1, 2026

Our Commitment

North & Southeats is committed to making our restaurant and our website accessible to as many people as possible, including guests with disabilities. We view accessibility as an ongoing effort, not a box to tick once — and we welcome feedback when we fall short.

At the Restaurant

If you’re visiting us in person, the following accessibility features are available:

• Parking: Accessible parking spaces in our lot, with a level path to the entrance.
• Entrance: A level entrance with no stairs or thresholds that require lifting.
• Seating: Accessible seating with adequate space for wheelchairs and mobility devices. Please let us know when you book so we can reserve the right table.
• Restrooms: At least one accessible restroom, with grab bars and a turning radius that accommodates a wheelchair.
• Service animals: Service animals are welcome. Under the ADA, we may only ask whether the animal is required because of a disability and what work or task it has been trained to perform.
• Staff assistance: Our staff are happy to read the menu aloud, describe dishes, or provide other reasonable assistance. Just ask.

On the Website

We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our design and development practices include:

• Semantic HTML with proper heading hierarchy and landmark regions.
• Sufficient color contrast between text and backgrounds.
• Keyboard navigability for interactive elements, including the cart and forms.
• Alternative text for meaningful images.
• Form fields with associated labels and clear error messages.
• Text that remains readable when resized up to 200%.
• Responsive layouts that work on mobile, tablet, and desktop.

Known Limitations

We know that no website is perfect. Areas we’re still working on:

• Some third-party components (such as embedded maps or font services) may not meet WCAG AA on their own — we can’t fully control these, but we aim to limit their use.
• Older content may not yet be fully updated to our current accessibility standards.
• We do not currently offer a full audio version of menu items or policies.

Alternatives to Online Ordering

If the online ordering process presents a barrier, you can always place a takeout order by phone at (207) 965-6119 during service hours. We’re happy to read the menu, confirm availability, and take your order the old-fashioned way.

Report an Accessibility Barrier

If you encounter an accessibility problem — whether at the restaurant or on this website — please tell us. We take every report seriously and will respond as quickly as we can.

When reporting an issue, it’s helpful to include:

• What you were trying to do.
• What went wrong.
• The device, browser, and assistive technology you were using, if applicable.
• A preferred way to reach you.

Related Policies

For more about how we handle your information, see our Privacy Policy. For questions about our services or ordering, see our Terms of Service and Refund Policy.